Frequently Asked Questions
Location & Getting Around
We’re four blocks from the Heavenly Gondola, with a dedicated walking path connecting the hotel to Heavenly Village.
Lakeside Beach is two blocks away. Guest beach passes are available through the hotel—check with the front desk for current details.
Yes. Heavenly Village and surrounding restaurants, shops, and entertainment are within walking distance.
Many guests park and explore on foot. Between Heavenly Village, the beach, nearby dining, and local transit options, it’s easy to get around without driving.
Guests may use the LakeLink on-demand shuttle service, which operates in South Lake Tahoe during set hours. Check current availability and routes when planning your stay.
The Nevada state line and Stateline entertainment corridor are within walking distance from the hotel.
Rooms & Accommodations
Station House Inn offers a variety of recently renovated guest rooms and suites designed with a relaxed, modern-rustic Tahoe feel. Visit our Rooms & Suites page for details and layouts.
Select room types may include fireplaces. Availability varies by category—check room descriptions when booking.
Yes, guest rooms include climate control for year-round comfort.
Yes, complimentary Wi-Fi is available throughout the property.
Yes. Accessible accommodations are available. Please contact the hotel directly to confirm specific accessibility features and availability.
Yes. Certain room types can accommodate families. Review occupancy limits when booking or contact the hotel for guidance.
Amenities & Property Features
Yes. We offer a heated outdoor pool, open seasonally. Hours may vary.
Yes. A poolside hot tub is available during the pool season.
Yes. Complimentary self-parking is available for registered guests.
An experience fee may apply to reservations. Please review your booking details or contact the hotel to confirm current fees and inclusions.
Yes. Our courtyard fire pits are a guest favorite, and complimentary s’mores kits are available.
Yes. Guests can enjoy yard games like cornhole, board games, a lending library, and occasional movie nights with lobby popcorn.
Beach towels are typically available for guest use. Confirm availability with the front desk.
Yes. Station House Inn is a non-smoking property.
Dining
Yes. Toulouse is our onsite restaurant featuring creative California cuisine with a New Orleans influence.
Room delivery may be available during restaurant hours. Confirm ordering options when you arrive.
Seasonal heated patio seating may be available, including dog-friendly seating. Check current hours and availability.
Breakfast offerings may vary. Review your rate details when booking or contact the hotel for current information.
Pet-Friendly Policy
Yes. We welcome dogs and offer a dog-friendly atmosphere.
Up to two dogs per room are permitted. For additional pets or other animal types, please call the hotel directly.
A pet fee applies. $75 pet pet.
Yes. The surrounding neighborhood, beach area (where permitted), and nearby trails provide great options for walks.
Policies & Booking
Check-in begins after 3:00 p.m. and check-out is before 11:00 a.m. Confirm current times when booking.
The minimum age to reserve and check into a room is 21 years old.
Deposit and cancellation policies vary by rate type and season. Please review your reservation details carefully.
Cancellation terms vary depending on the rate selected. Check your confirmation email for specific details.
Yes. For group bookings or room blocks, contact the hotel directly for availability and pricing.
Requests are based on availability and cannot be guaranteed. Contact the front desk prior to arrival.
Seasonal offers and direct-book benefits may be available. Visit our Specials page or contact the hotel for current promotions.
Seasonal & Local Experience Questions
Lake Tahoe offers year-round experiences—from skiing and snowboarding in winter to beach days and hiking in summer. The best time depends on your preferred activities.
Beach access is seasonal and weather dependent. Check local conditions when planning your visit.
Lakeside Beach does not permit alcoholic beverages. Guests often enjoy drinks at the hotel courtyard or onsite restaurant before heading to the beach.
Yes. Several hiking and biking trails are accessible within a short drive from the hotel.
Heavenly operates for winter sports in ski season and offers scenic gondola rides and summer activities during warmer months. Check Heavenly’s official site for current operations.
Transportation & Travel Planning
Reno-Tahoe International Airport is approximately one hour away by car, depending on traffic and weather conditions.
EV charging availability may vary. Contact the hotel directly for current information.
Rideshare services typically operate in the area, though availability can vary by season and time of day.
Safety & Guest Experience
The hotel is located in a well-traveled, walkable area near Heavenly Village and Lakeside Beach.
Front desk assistance is available daily from 7:00 a.m. to 11:00 p.m. Contact the hotel for after-hours arrival instructions.
Housekeeping services may vary by length of stay and season. Confirm current service frequency when checking in.
